Woohoo, yay and stuff like that!

After only 6 months in operation, and despite 2 long Coronavirus shutdowns, Ferny Hill Retreat in Emerald Victoria is thrilled to announce that we’ve been awarded ‘Superhost’ status on Airbnb.

This is only offered to properties (hosts) that Airbnb consider to be the best of the best, based on four key criteria: 

  1. Host a minimum of 10 stays in a year (we surpassed that requirement in the first 2 weeks of operation)
  2. Respond to guests quickly and maintain a 90% response rate or higher
  3. Have at least 80% 5-star reviews (the vast majority of our reviews are 5 star)
  4. Honor confirmed reservations (hosts who rarely cancel)

In terms of reviews (#3 above), guests are invited to rate properties using a list of criteria set by Airbnb: cleanliness, location, comfort, value, amenities, communication, host qualities and more.

We’re quite chuffed about this feather in our cap and would like to extend a big thank to our guests who made this achievement possible.

If you’d like to learn more about Ferny Hill Retreat, simply click the button below.